The service is designed to separate email identities and must not be used for fraud, harassment, ban evasion, or infringement of others’ rights.
Fair use and limits of responsibility
Terms of Service
These Terms govern your rights and responsibilities when using ZOSend temporary inboxes and permanent forwarding services. Please read them in full before using the service. Effective date: August 20, 2026.
The default lifetime is 3 hours, with a maximum of 24 hours. Do not rely on temporary addresses to recover important accounts.
Sender policies, networks, filtering, and capacity can affect whether and when an email arrives.
We may limit requests, suspend aliases, or terminate access for serious violations of these Terms.
Permitted uses
- Trying low-risk websites and completing one-time verifications
- Reducing your main inbox’s exposure to marketing sign-ups
- Creating separate forwarding aliases for different merchants
- Testing email workflows you are authorized to manage
- Receiving lawful newsletters, orders, and account notifications
Conduct that may trigger suspension
- Fraud, phishing, impersonation, or account theft
- Harassment, threats, hate speech, or unlawful content
- Bulk automated registrations or bypassing access restrictions
- Distributing malware or infringing intellectual property
- Disrupting systems, probing for vulnerabilities, or reselling the service
| Service boundaries | What we provide | What you are responsible for |
|---|---|---|
| Temporary inbox | An address and web-based email access during its validity period | Complete tasks before expiration; do not use it for long-term recovery |
| Forwarding alias | Forwarding, pausing, resuming, deleting, and limited archiving | Securing your receiving inbox, tokens, and 2FA |
| Email content | Reasonable sanitization, display, and delivery handling | Verify senders; do not blindly open links or attachments |
| Third-party services | Receiving emails according to their actual delivery | Following third-party rules and accepting their domain policies |
1. Acceptance of these Terms
By accessing or using the service, you agree to these Terms and the Privacy Policy. If you disagree, stop creating addresses, receiving email, or signing in to the forwarding dashboard.
If you use the service on behalf of an organization, you represent that you have authority to bind it to these Terms. Headings are for convenience only and do not affect their meaning.
2. Eligibility
You must be old enough under the laws where you live to independently consent to online service terms and have the legal capacity to enter into this agreement. Minors may use the service only where permitted by law and with a guardian’s consent.
People subject to sanctions, export controls, or other legal prohibitions may not use the service. You are responsible for determining whether your location and intended use are lawful.
3. Service description
Temporary inboxes provide randomly generated addresses and web-based reading for a limited time. Forwarding provides aliases linked to a verified email address and a management dashboard. Features, capacity, and limits may change for security, maintenance, or operational reasons.
The service is a receiving and forwarding tool, not an email sender, cloud drive, or long-term records system. Any displayed times and quotas are subject to the actual status of the relevant interface.
4. Temporary address lifetime
New temporary addresses are valid for 3 hours by default and may be extended according to the interface rules, but each inbox has a maximum lifetime of 24 hours. After expiration, replacement, or deletion, the address and emails may be unrecoverable.
Do not use a temporary address for an important account that you may need to recover later. You are responsible for saving necessary information and migrating the address promptly.
5. Forwarding accounts and security
You must control the login email and securely store browser tokens, authenticator keys, and recovery information. Any pause, deletion, or configuration command issued with valid credentials may be treated as an account action.
If you discover unauthorized access, end the session, secure your receiving inbox, and contact support. We may require you to reverify control of the email address, but cannot guarantee recovery of deleted data.
6. Fair use
Reasonable personal and organizational use may include verification, subscriptions, testing workflows you own, and separating merchant messages. Request volume must reflect normal human activity; do not use automation to consume capacity or affect other users.
We may use rate limits, verification challenges, quotas, and anti-abuse checks. Attempts to evade these measures are themselves violations of these Terms.
7. Prohibited conduct
You may not use the service for fraud, phishing, harassment, impersonation, illegal transactions, malware distribution, unauthorized access, or intellectual property infringement. You may not help others evade platform bans, register accounts in bulk, or conceal unlawful activity.
You may not scan, reverse engineer, damage, or overload the infrastructure, sell access credentials, or package the service as an unauthorized downstream product. Lawful research requires prior written authorization.
8. Email delivery and content
We do not control whether third parties send email or accept temporary domains, and do not guarantee that messages will arrive without delay, filtering, or loss. Sender identities, links, and attachments may pose risks.
You are responsible for deciding whether to read, download, or use email content. System sanitization does not replace security awareness; verify important instructions through an independent channel.
9. Intellectual property and feedback
The website design, brand, code, and original copy are protected by applicable intellectual property laws. These Terms do not grant you the right to copy the brand or operate an imitation service. You retain rights to content you lawfully submit.
If you provide suggestions, you allow us to use them to improve the service without disclosing confidential information. Do not send trade secrets or third-party materials that you have no right to share.
10. Suspension and termination
We may restrict, suspend, delete aliases, or terminate access in response to security risks, legal requirements, serious abuse, or ongoing violations of these Terms. In emergencies, we may act without prior notice to prevent further harm.
You may stop using temporary services, delete aliases, or leave the dashboard. Termination does not affect obligations that arose earlier and does not require us to restore data deleted under our retention rules.
11. Disclaimers
The service is provided “as is” and “as available.” To the extent permitted by law, we disclaim express or implied warranties of uninterrupted service, fitness for a particular purpose, third-party acceptance of addresses, or guaranteed email delivery.
Do not use the service as a medical, financial, life-safety, or sole account-recovery channel. You are responsible for maintaining alternative contact methods and necessary backups.
12. Limitation of liability
To the extent permitted by law, we are not liable for indirect, incidental, special, punitive, profit, or data losses arising from expired addresses, third-party rejection, lost accounts, or content risks. Where a jurisdiction does not allow all limitations, they apply only to the extent permitted.
Any liability must be proportionate to the event and the service’s actual connection to it. You should take reasonable steps to mitigate loss rather than continue relying on an address or credential known to be invalid.
13. Indemnity and third-party disputes
If a claim arises from your unlawful use, infringement of a third party’s rights, or breach of these Terms, you must assume the corresponding responsibility to the extent permitted by law. We will provide reasonable notice and allow you to participate in the defense.
You and the sender or destination website must resolve disputes between yourselves. ZOSend is not a party to their registration, transaction, or content relationship.
14. Changes, governing law, and contact
We may update these Terms to reflect changes in features, law, or security and will update the effective date. Material changes will be highlighted in a reasonable location. Continued use means you accept the updated Terms.
Disputes are governed by mandatory consumer laws and generally applicable legal principles in the competent jurisdiction. For questions about these Terms, abuse reports, or appeals, contact support@zosend.com and provide necessary facts, not sensitive verification codes.